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Halo Beauty Support Help Center home page
  1. Halo Beauty Support
  2. Subscription Service and Refill

Subscription Service and Refill

  • I have a subscription, but I cannot see it when I log into my Halo Beauty account. What should I do?
  • What's the difference between a "Refill" and a "Subscription" item?
  • Does the Subscription plan come with a bottle for the first order?
  • What's the difference between the bottle and the refill packs?
  • If I'm on the subscription, when do you ship my next order?
  • Can I swap between subscription products?
  • What does it mean to skip a subscription?
  • How do I skip my subscription?
  • Can I merge two separate subscriptions to be charged and shipped at the same time?
  • Can I change the date my subscription is charged and shipped?
  • I've moved, how do I change the address of my Subscription?
  • I'm not in the United States, can I enroll in the subscription?
  • Where can I update my payment information for my subscription?
  • Can you ship my next subscription to a different address?
  • I want to add product to my current subscription. How can I do that?
  • How can I check my subscription status?
  • How do I cancel my subscription?
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